"Extremely helpful and responsive"
"I recently purchased my new Kawasaki ZX10R from Experience Powersports. Being from out of state Tyler made sure all the documentation was in order and was extremely helpful and responsive to whatever questions I had. I'd certainly recommend Experience Powersports to anyone looking for a solid deal and a no hassle buying experience."
"Dan was excellent, very good service"
"Dan was excellent, very good service."
"I wish more buying experiences went this way"
"After calling around to several dealers in WA it soon became very clear which one I was going to use for my ATV purchase. Tyler gave me an amazing quote and I never had to go back and forth with him to come to a fair deal. I wish more buying experiences went this way. When we showed up to pick up our new toys Tyler was right there the whole way to make sure we were loaded and sent down the road right. Thank you Tyler for an awesome experience. We love our new ATV's and will be calling you again when we are in the market for more fun!"
"The coolest showroom I have ever been in"
"Had a great experience at Experience Powersports! The coolest showroom I have ever been in. Love all the cool old bikes and gear. My dad and I had never been in before but loved checking everything out. All the workers were very helpful!"
"Excellent service and handling"
"Excellent service and handling the sale of my 2012 kx250f from Tyler. I would buy another bike from them without any hesitation. maybe by next year they will be selling rmz's :). aloha curtis "
"The service was done on time and on budget"
"Recently had my 2007 Suzuki LTR450 QuadRacer top end rebuilt with a newer high compression piston and throttle body work. The service was done on time and on budget. The results were incredible...now smoking new 2012 Quad 450's fully piped by 5 body links before hitting 5th gear. You can trust their service department to deliver a performance difference for your Suzuki."
"Easy to work with"
"Thanks for the great deal on the new bike. Easy to work with completely over the phone and email. Made it easy to trade my bike in and a fast sales process. No gimmicks or tricks, just good old fashioned service!"
"Experience powersports and there team is the best"
"Experience powersports and there team is the best"
"All of the people at experience powersports are friendly"
"Needed some work done on my yamaha roadstar xv1600. All of the people at experience powersports are friendly and put there customers first. These days you just don't find that anymore or anywhere. I will only deal with experience powersports from now on because of the way I was treated. Josh and his team are outstanding in putting the customer first and this will only make them better than the rest. If u are looking for a new toy, or need an old toy brought back to life, experience powersports, moses lake wa. is the place. Great job guys."
"Great little shop with competitive pricing"
"This is a great little shop with competitive pricing. What sets them apart from the others is the Customer Service. They took care of me threw the purchase but even more so after the point of purchase. Will buy from them again!!"
"This is hands down the best dealer in the state"
"My Ninja is still running great! This is hands down the best dealer in the state. From buying a new bike to parts and service, this is the place to go. Consistent fantastic service!"
"Thanks again for the great service"
"I've had my quad for almost one year now and I still love it! Thanks again for the great service. You guys have helped me from the get go and I appreciate it"
"I can't thank you enough "
"I wanted to thank Tyler for going above and beyond for me and my experience in buying my 2006 Kawasaki ZX-6R. I wanted to ride it home to AZ, but got over my head with the weather there at the end of January. Tyler went out of his way on his day off and picked me and the bike up. He then booked the shipping to have the bike sent to AZ. I can't thank you enough Tyler. It's much appreciated."
"The best experience I've had in 40 years"
"The best experience I've had in 40 years of buying vehicles. Tyler was very knowledgeable, straightforward and honest. I still can't believe how smoothly everything went and how glad I am I found the bike I wanted there."
"Great customer service by Carson. He took time out of his day to help me out. He is very knowledgeable and because of him I decided to make my purchases through this company."
"Really care about customer service"
"My famiily would like to say thanks to Josh at experience powersports for saving our camping trip Josh went out the extra mile to walk me thru how to fix my watercraft over the phone. The staff at experience powersports all seem to really care about customer service I have never been in the shop but I know they treated me like family over the phone.THANK YOU JOSH AND EXPERIENCE POWESPORTS."
"I am extremely pleased"
"Recently had my my bike worked on. Took it out riding yesterday for a ride and I am extremely pleased. Bike is back to rippin again and runnin better than ever. The service team did an awesome job and got it done quick. This has been par for the course in dealing with everyone at the store. From buying a bike, to buying parts, and having work done everyone in the store has been excellent. "
"They are helpful and have given us great deals"
"The staff at Moses lake power has always been great! They are helpful and have given us great deals! The mechanics do a great job and at a reasonable rate. I buy and fix everything we have from Moses lake power sports! Thanks guys!! "
"The service and will to support was overwhelming"
"Tyler helped us tremendously to prepare our Divide-Trip. The service and will to support was overwhelming. Thank you very much! Always again, Alex and Family"
"Treated me like I was family "
"I checked Kawasaki dealerships all over washington and found Experience Powersports in Moses Lake to beat all of their prices. I did not know anyone at the store and they did not know me or what I did for a living. They gave me a better price than they had previously quoted me over the phone when I arrived. All of the employees I talked with ( Dan / Lance / Dave ) treated me like I was family and answered all of my questions. I purchased a 2012 KLX110L for my son's 11th birthday. I plan on going back next year and purchasing another Kawasaki for me. They earned my business and I will take all of my future motorcycle and ATV service/purchases to them. They far exceeded my expectations."
"Love the selection of new bikes and gear! "
"I Love the selection of new bikes and gear! Best dealer and customer service in the state by far."
"Thanks for saving my whole weekend!"
"Thanks for saving my whole weekend!! Those guys at the Desert 100 offered to install a new tube even after they were packed up. I ended up buying a new tire and they had the best pricing there!! Thanks again."
"Great service at the desert"
"Great service at the desert this year and the best prices on tires and installs! After my purchase sent my buddy over and your crew set him up hope to see you there next year AAAAAAAA+"
"A good place to shop"
"Great customer service! A good place to shop & hang out"
"Everyone greeted me and helped me"
"You guys sure were busy this weekend! Despite having so many people in the store, everyone greeted me and helped me find a helmet for my kid. I appreciate the personal attention and everyone offering to help."
"Experience Powersports offers real service from real riders! "
"Thanks for the great deal on my new quad! You guys had all the parts and gear I wanted. What a misconception that you have to drive to the city to get a deal. Plus Experience Powersports offers real service from real riders! I will be back and telling my friends about my great experience at your store."
"I really appreciate the good service!"
"I really appreciate the good service!"
"We enjoyed ourselves"
"We came down for bike night and had a great time. The new Yamaha Super Tenere looked great. Thanks for the food and pop, we enjoyed ourselves. It is time to get riding!"
"It made their day! "
"Thanks for hooking my kids up with stickers and stuff at the Pasco arenacross! It was cool to see you guys there. It made their day!"
"By far the best purchase experience I have ever had"
"By far the best purchase experience I have ever had. The sales department was very knowlegeable and helpful in choosing the right bike to fit my needs. I have had service work performed recently and they got me in and out riding quickly and answered all my questions. The whole crew at Experience Powersports have a love of the sport and it shows in their attitude and willingness to go that extra mile. I've visited other dealerships only to find they are more interested in their blogs online or have no idea of what they are selling. If you are in the market for an ORV or jet ski, definitely make the drive to visit these guys! You will not be disappointed. "
"I love my new bike!"
"I love my new bike! Thanks for the good service and help. You guys went the extra mile for me!"
"This is the only dealership I will trust my Yamaha with!"
"This is the only dealership I will trust my Yamaha with! They have all the parts I need. Special order items arrive on time. The service department is fantastic. When I drop my bike off I know only pros are working on it. I highly recommend this dealership, the best in the state!"
"Hands down the best KTM dealer"
"Hands down the best KTM dealer in the Northwest. HUGE selection of bikes and accessories plus good deals. The guys there actually ride, plus they go to all of the area events. Keep up the good work!"
"Best bike store in the state! "
"You guys are the best bike store in the state! I wish we had dealers like you in Seattle. Thanks again for all your help when my bike broke at the dunes this summer. You all went out of your way to get me going. I will be telling everyone about my great experience at your store!"
"You guys are the best!"
"Thanks for all the help with my purchase! My quad has been running great and I appreciate your service department and parts guys for helping me out. You guys are the best!"
"Great staff all of them seem great!"
"I had never used this shop before until this summer when my ski would not run I took it up to experience powersports and the service mgr helped us out changed the spark plugs right then and got us back on the lake cause of that they will have my business when I'm in eastern WA. great staff all of them seem great!"
"You guys understand customer service!"
"You guys understand customer service! Your store had my parts in stock and everyone was extremely helpful. A huge inventory and great prices. It is worth the drive from the Tri-Cities to visit Experience Powersports. I will be back!"
"I love my new bike!"
"I love my new bike! Thanks again for the great deal and service. It was definitely worth the drive. I will be back! "
"Love the no pressure sales"
"Love the no pressure sales first time that I ever filled out a price request online and did not receive 4-5 phone calls just a simple e-mail reply from Tyler giving me their best out the door price. traveled from Spokane, Wa. for the Deal. Thanks Again Tyler--KP"
"What a great store."
"What a great store. No pressure sales. I will be back..."
"Many thanks, I will be back!"
"You guys went out of your way to get a part I needed from your store to the Desert 100! Many thanks, I will be back!"
"The entire experience was quick and easy"
"THE ENTIRE EXPERIENCE WAS QUICK AND EASY. THE STAFF IS EXTREMELY HELPFUL. WILL GET ALL MY POWERSPORT NEEDS FROM EXPERIENCE."
"You guys are the best keep up the good work"
"the people here at powersports treat u like you are the only customer that they have the spend tons of time with me every time I come in the are always willing to go the extra mile to make me happy I was recently in a accident with my new bike and found out that the rims that I had on my bike were out of stock and lance the owner came up to me and told me that he had that same rims and was more than willing to let me have them and it really surprised me they always have done me right and I know that anyone would be treated that same way when then come in. u guys are the best keep up the good work!!!!"
"My favorite shop in Washington!"
"I'm an avid motorcycle rider, and this is by far my favorite shop in Washington! The staff at Experience Powersports really makes me feel comfortable, because they're knowledgeable, honest, and genuinely good guys. I feel like they actually want to help me make good purchases, unlike many other dealerships who heckle you and pressure you to buy something. This is a fun shop to go to because of the people, the product selection, and the new store is SO awesome. The set-up inside is sweet. Since discovering Experience Powersports, I have made all of my purchases there, including a street bike, a dirt bike, all of my gear, and I won't think twice about who I'll buy my pit bike from in the future. I would recommend this shop to outdoor gear heads, throttle jockeys, and anyone who loves power sports like I do. I live near Seattle, but I always stop by their shop on weekend riding trips to Toes MX or the dunes. Whether you live east or west of the Cascades you should check this place out!"
"I will never buy a bike from another shop"
"When originally going to the shop I had no intention on coming out with a new bike. Tyler and Lance set me up with a deal I could not resist and no other shop could even come close to matching. The guys sent me a Thank You card in the mail shortly there after which showed me they were genuinely pleased to do business with me and cared about my long term business. I will never buy a bike from another shop, not only because they are knowledgeable about their products, have great pricing, and have the best facility around, but they have become great friends and awesome riding buddies. Thanks guys"
"Never found a more experienced, enthusiastic, friendly group"
"I have traveled the world and have never found a more experienced, enthusiastic, friendly group. since discovering this great dealership I have given up ordering online as they have the goodies I need/want in stock, these guys go above and beyond to keep you enjoying the sport you love. Thanks guys you have my business for life. Auzzie Dave."
"Everyone there was very friendly"
"I recently stopped by Experience Powersports on my way back to Spokane. I was in the market for a new Teryx and they had the whole line up in stock! Everyone there was very friendly and let me browse but also answered my questions when they arose. The out the door price definitely made it worth my while to drive back later and pick it up! I highly recommend this store to everyone!"
"Glad I discovered you"
"Am I ever glad I discovered you on CycleTrader.com! Living 200 miles from a dealership and committing to buying not one but two motorcycles (sight unseen) can be risky at best, some would say even foolish. Our sales experience could not have gone any smoother. Your personnel are knowledgeable . . . you understand the meaning of service. Your pricing is unbeatable . . . no hidden fees, no set-up/delivery, no hard sell tactics. Your inventory is impressive . . . merchandise is displayed in a beautiful new showroom. Our cycles were awaiting us when we arrived at 2 p.m., and we were on the road about one hour later. My bike was even filled with gas! Thank you for expediting the process, which enabled us to get back over the pass before riding conditions became dangerous. Your service didn't stop when we left the showroom, either. We appreciate the generous discount on the accessories we have ordered. It was well worth the trip. We will highly recommend your dealership to our friends and co-workers. Please consider us as two more of your loyal customers. Thank you again for everything. "
"Best purchase experience I have had in 40 years!"
"Best purchase experience I have had in 40 years! I buy a new bike every 3-4 years, and have had enough bad service and sells experience in the Seattle area to expand my search. Everyone at Moses Lake is "Customer Service" related. A five star dealership that listens to the customer!"
"Nice shop and great staff"
"I WAS ON MY WAY TO SEATTLE FROM SPOKANE AS I WAS COMING TO MOSES LAKE I PASSED THIS NICE LOOKING MOTORCYCLE SHOP. TO SEE IF THE GUYS THERE COULD HELP ME REMOVE MY PASS SEAT ON MY BUSA.. (MY CABLE WAS NOT HOOKED UP AND THE SEAT WAS LOCKED DOWN) SOME SERVICE GUY WITH TATTOOS ( DONT KNOW HIS NAME) SAID TO ME HEY MAN YOU CAME TO THE RIGHT PLACE HE TOOK MY BIKE TO THE SERVICE DEPT AND A SERVICE TECH RANDY WAS HIS NAME HOOKED ME UP GOT THE LOCKED DOWN SEAT OFF.. CANT STAND MY LOCAL DEALERS IN SPOKANE. NEW SHOP FOR MY BIKE NEEDS. NICE SHOP AND GREAT STAFF."
"I recommend this dealership to anyone"
"Having worked in the motorcycle industry myself in years past, I came to be rather critical of the whole "local dealership" experience. Ever since Lance and company took over the reins, I have had nothing but great help, great deals, and a friendly environment to shop in. I recommend this dealership to anyone looking for bikes/parts/service."
"Great dealership and honest"
"I bought a Kawasaki 800 standup jetski and trailer on July 1, 2009 I called from about one hour away to check stock and make the deal over the phone when I arrived the ski and trailer were ready to go just wanted to say that your a great dealership and honest."
"The whole shop is sweet, the guys are kickass"
"THE HOLE SHOP IS SWEET THE GUYS ARE KICK ASS... MY WIFE CALLED IN ABOUT SERVICE WORK ON OUR VX110 AND THE SERVICE DEPT MGR WA
S VERY HELPFUL TO HOOK US UP AND GET US IN THE SHOP AND READY FOR THE LAKE... AND THE NEW SHOP IS SWEET... ALL THE GUYS ARE VERY HELPFUL THANKS GUYS...."
"I was so happy with the way I was handled"
"I called all over Washington State and no one was able to match the price on the unit I purchased.(Raptor 250) I was so happy with the way I was handled, (being a difficult customer)I ended up buying another Raptor later that day. They went above and beyond by driving several hours to acquire the unit I wanted. "
"Its all Good."
"Its all Good. I highly recommend this dealership."